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Slow video refresh in OS MS Windows 7 / 8 in remote

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I need a solution

I've read a lot of forum articles, but I did't find a solution of the problem.

We have Symantec PCAnyWhere 12.5.5 Build 1206 Corporate installed on our company computers with OS MS Windows 7 / 8 professional. We have older model of PC HP DX61x0, DX2x00 with the last MS drivers installed. We also have newest model of HP 8x00 Elite.

We have problems with the slowness of remote control on all PC-s, new and old one.

I've made some test, but no way to find a solution of that problem. I've connected 2 PC directly, without a complex network. I tried to use connection without a SSL encription - simple connection. I've disable mirror driver, as described in one of articles. I've tried to change some registry parameters, but no result. I've downloaded the last .dll for PCA Quick Connect (PCAQuickConnectDll.dll).

THE CONNECTION RESPONSE IS STILL LOW AND UNUSEFULL. IS SOMEONE WHO KNOWS A SOLUTION OF OUR PROBLEM?

 

 

 

 


Pcanywhere error

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I need a solution

Any solution that how to troubleshoot pcanywhere issue, it rollback in install?

Invalid IP error when trying quick connect

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I need a solution

I do get message "Invalid IP" after changing gateway. Is there some IP cache or something like that what should be wiped? Or what is happening? Problem does not come with all my clients.

Where I can Download a trialware PCanywhere?

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I need a solution

hi everyone,

 

where I can download a trialware PCanywhere? ive looking in symantec but no luck. Hope you provide a link.

 

thanks,

 

jun

PCanywhere on remote 'TV' PC

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I need a solution

We have PCanywhere installed on a PC which will run a powerpoint presentation output to a TV. If we remote onto the PC and run the presentation it goes fine - as soon as we disconnect PCA from the host the presentation stops and goes into 'edit' mode (as if you have pressed the escape key in mid presentation). Any ideas how I can stop this from happening?

Thanks

PCAnywhere - Please share your experience on putting it on Desktops and Servers

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I need a solution

We own the solution,  and we are thinking of using this solution as our main strategy to manage all of our desktops and servers across the enterprise. please share your  experience with this solution.  Does it work well if everything is configured right?  or share your lesson learned. 

 

 

Redirecting output to the management command prompt.

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I need a solution

I am working on a product that runs on a customer facing live system. I am trying to implement console output to the PCA Remote Management Command Prompt so that an administrator can quickly connect and view status without interrupting the live GUI that can be seen by customers. Below is an example of an admittedly ugly attempt written in C#:

var processes = Process.GetProcessesByName("cmd");

if (processes.Length == 0)
   return;

var cmdProcess = processes[0];
_attached = AttachConsole((uint) cmdProcess.Id);

Console.WriteLine(@"Test");
Console.Error.WriteLine(@"Error Test");


[DllImport("kernel32", SetLastError = true)]

static extern bool AllocConsole();
 
This technique works when run on a local system by attaching to the first command prompt window it can find and writing to its StdOut stream. However it appears that PCA has redirected StdIn, StdOut and StdError which prevents this from working. Any help would be appriciated.

 

Blocking E-mail

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I need a solution

Hello all,

 

Im trying to block email from going out of the network with these URL domains {yahoo.com, aol.com, gmail.com and hotmail.com} but they are keep going out!!

 

I have in place a policy that i got from their templates called Forbidden Websites but still no positive response. I also have a block response rule

I checked that the server is protecting against [http https outlook.]

**note: would endpoint prevent work in outlook as well?

 

thank you


PCanywhere 12.5.5 (SP4) WINXP will not connect to WINXP hosts

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I need a solution

After problems with migrated installs, found posting saying problem fixed with clean install so uninstalled and started clean, no joy. Updated to build 1206 and reverified router, windows firewall etc... WINXP will not connect to WINXP hosts. After long delay .... recieve "Communication Error" "Unable to attach to specified device".  Have unchecked prompt to confirm connection and prompt allow? what ever it is, no joy.

All running Norton ANtivirus (current program and updates) with windows firewall exceptions for pcanywhere exes.  Router port forwards are good.  Can connect from WIN7 to WIN7 hosts running NIS. Anyone have it working with WINXP to WINXP, Norton Antivirus config? Had tried disabling antivirus and firewall on version prior to last update.

Do I need to get the Solution version? It's not a version upgrade so why does support only give me the 12.5.5 version download?

PC AnyWhere - Remote assist endpoints over the WAN or Internet

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I need a solution

Is it possible to remote in to an endpoint if the endpoint is not in the same network? remote in to desktop hosts over the internet? is it possible now or possible with the 7.5?

pcAnywhere 12.x minimized login window fix

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I do not need a solution (just sharing information)

I have a workaround for this problem that i couldn't find any solutions to in the forum so i thought i'd share. This problem seems to be related to the timing or lack there of the service 'netlogon' when a connection is initiated. If you inititate a connection (while you already have the windows services window up) and then immediately start the 'netlogon' service, the login window appears as it should. Not manually starting the service, I can recreate the error every time and vice versa.

This is Windows 7 Ultimate 64b to Windows 7 32b

Not able to see anything..black screen

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I need a solution

Hello yeam. I am trying to connect to other computer through pcanywhere but black screen is appear. Any solution..

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1381248908

PcAnywhere 12.5 and registry keys

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I need a solution

Hi all,

I'd like to modify the registry and prompt to confirm a connection.Is it possible ?

 

Thanks in advance

 

Regards

 

issue in pcanywhere

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I need a solution

There is problem in pcanywhere installation. Please help?

PC Anywhere

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I need a solution

Does anyone know when PC anywhere is going to support Mac OS 10.8? It is great that Altiris 7.5 pushes the clients with no issues. Just frustrating still that you can not use it to remote into MAC machines with OS 10.8. Anyone find a solution around this problem?


Pcanywhere solution

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I need a solution

We have to deploy pcanywhere. Result is come 80% success 20% pending.

PC anywhere to a pc with .255 address /20 bit mask

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I need a solution

I believe this to be a bug with PCAnywhere in environments that have client pc's with, for example, a DHCP IP address of 172.26.34.255 and a /20 subnet mask (255.255.240.0). Gateway: 172.26.32.1

with a /20 bit mask you get;
CIDR Network 172.26.32.0
CIDR Address Range 172.26.32.0 - 172.26.47.255

When I tried to pcAnywhere into PC, packet captures show that when PC had IP 172.26.34.255 the PC initiating connection would attempt UDP connection to 172.26.34.1 through 172.26.34.254.

I reconfigured client pc from DHCP to static with ip of 172.26.34.235. Subnet mask of 255.255.240.0 (same subnet mask as before).

Uninstalled Altiris /clean.
Rebooted.
Deleted object from NS.
RDP into PC and installed Altiris and agents.
Ran full inventory.
Rebooted.
I was able to pcAnywhere into PC with that IP.

I believe this is a bug with PCAnywhere in environments with /20 subnet masks and host ip ending .255.

Thanks,
Giles

Passthrough Issue with pcAnywhere

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I need a solution

Windows 2003 Enterprise, SP2 

Citrix XenApp 4.5

Imprivata 4.6.113.95 - single sign on solution

PCAnywhere 11.5.0, build 121

 

Client connects to a published app, in this case a support folder with shortcuts for pcanywhere sessions.  On one of our servers, it's sending their local user/pw/domain thru into the pcAnywhere session.  Only on one server, others are fine.

 

Is there a setting that blocks this in pcAnywhere?

PCanywhere Black screen

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I need a solution

Hi Support Team,

When I am trying to take controle of other computer (which are located in other floor) through pcanywhere,

I am able to take controle of the system but I am not able to see anything only black screen is there. Please help me to resolve this issue.

1384537378

Invalid Login

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I need a solution

I have pc Anywhere version #11. It is on my 2 computer at home and allows me to remotely control my PC at work. My work pc has a static IP address and the connection is made via TCP/IP (whatever that means). The work computer is running Windows XP and my home computer is running Windows 7. Something has happened to prevent login, but I'm not sure what. I had chat support but once they saw the version # they said chat and phone support was no longer provided for this version.

All I needed to do to connect to my work computer was to click on the remote connection and it would take me to my work pc.This was setup back in 2007 but as I had new computer, I installed the program and no issues connecting. The work computer hasn't changed, nor my laptop or desktop at home. It's extremely frustrating since I'm not the most competent person when it come to this type of issue.

The other morning when I tried to connect, it came up with the Invalid Login message.

 I've had this since 2007, never had a problem. Now for some resaon when I attempt to connect I get this message. Symantec pcAnywhere Host Login: Invalid login. Please try again. It comes up with a User Name and requests a password. Never had this happen, and the password I had written down does not work and it takes me back to the same message stated above.

I have tried removing the program and reinstalling but the same message appears even after using the wizard to configure it and changing the password. I've used control panel to uninstall so maybe it isn't removing the pc Anywhere program completely.

 I'm not very tech savvy and Symantec doesn't support this version any longer.

 I'm really not sure how this happened and I'm not sure how to correct it. I've done everything I can think of to try to resolve the problem but I believe I'm missing something. Help would be greatly appreciated.

 Cheers!

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